Used electric cars — warranty overview
Included with every Eccasion
What's covered
| Component / system | Notes | |
|---|---|---|
| Drivetrain & powertrain | ||
| Covered | Electric motor | Defects in motor components and windings |
| Covered | Transmission & gearbox | Single-speed drive unit and differential |
| Covered | Driveshafts & axles | Mechanical defects, excluding normal wear and tear |
| Battery & charging | ||
| Covered | High-voltage battery pack | Full failure; SOH verified via Aviloo test |
| Covered | Battery management system (BMS) | Software and hardware faults |
| Covered | On-board charger (OBC) | AC charging unit and related electronics |
| Covered | DC fast-charge converter | CCS / CHAdeMO port electronics |
| Covered | Charging port & inlet | Defects only — physical damage excluded |
| Electronics & software | ||
| Covered | Power electronics & inverter | DC-to-AC conversion and motor controller |
| Covered | Thermal management system | Battery and cabin heat pump components |
| Covered | Infotainment & display unit | Screen, software, and connected hardware |
| Covered | Advanced driver assistance (ADAS) | Sensors, cameras and control units |
| Covered | Instrument cluster & head-up display | Electronic defects in display components |
| Steering, brakes & suspension | ||
| Covered | Electric power steering | Steering motor, rack and control unit |
| Covered | Braking system (ABS / ESP) | Hydraulics and electronics; brake pads excluded |
| Covered | Regenerative braking unit | Regen electronics and actuators |
| Covered | Suspension components | Structural defects covered; consumables (bushings, dampers) excluded |
| Body & safety systems | ||
| Covered | Central locking & keyless entry | Actuators, control modules and key fobs |
| Covered | Electric windows & sunroof | Motors, regulators and control units |
| Covered | Airbag system | SRS electronics; deployed bags excluded |
| Covered | Heating, ventilation & AC | Compressor, heat pump and blower motor |
| Covered | Lights (headlights, taillights, DRL) | Electrical defects; bulbs and normal wear excluded |
Drivetrain & powertrain
- CoveredElectric motor
- Defects in motor components and windings
- CoveredTransmission & gearbox
- Single-speed drive unit and differential
- CoveredDriveshafts & axles
- Mechanical defects, excluding normal wear and tear
Battery & charging
- CoveredHigh-voltage battery pack
- Full failure; SOH verified via Aviloo test
- CoveredBattery management system (BMS)
- Software and hardware faults
- CoveredOn-board charger (OBC)
- AC charging unit and related electronics
- CoveredDC fast-charge converter
- CCS / CHAdeMO port electronics
- CoveredCharging port & inlet
- Defects only — physical damage excluded
Electronics & software
- CoveredPower electronics & inverter
- DC-to-AC conversion and motor controller
- CoveredThermal management system
- Battery and cabin heat pump components
- CoveredInfotainment & display unit
- Screen, software, and connected hardware
- CoveredAdvanced driver assistance (ADAS)
- Sensors, cameras and control units
- CoveredInstrument cluster & head-up display
- Electronic defects in display components
Steering, brakes & suspension
- CoveredElectric power steering
- Steering motor, rack and control unit
- CoveredBraking system (ABS / ESP)
- Hydraulics and electronics; brake pads excluded
- CoveredRegenerative braking unit
- Regen electronics and actuators
- CoveredSuspension components
- Structural defects covered; consumables (bushings, dampers) excluded
Body & safety systems
- CoveredCentral locking & keyless entry
- Actuators, control modules and key fobs
- CoveredElectric windows & sunroof
- Motors, regulators and control units
- CoveredAirbag system
- SRS electronics; deployed bags excluded
- CoveredHeating, ventilation & AC
- Compressor, heat pump and blower motor
- CoveredLights (headlights, taillights, DRL)
- Electrical defects; bulbs and normal wear excluded
Not covered — general exclusions
Covers mechanical and electrical defects under normal use and in line with mileage and age of the vehicle. Does not cover accidents, misuse, modifications, neglect, or cosmetic imperfections. The following consumables are excluded:
- Tyres
- Brake pads & discs
- Wiper blades
- Cabin air filter
- Light bulbs & fuses
- Suspension bushings
- Shock absorbers
- CV boots & joints
- Washer fluid & coolant
- 12V auxiliary battery
- Seat upholstery wear
- Interior trim & plastics
- Rubber door seals
- Paintwork & glass chips
- Wheel rim scuffs
- Wheel bearings
- Squeaks & rattles
- Brake fluid
The 1-year warranty is standard. Extended coverage available via Autotrust. Battery health independently verified by Aviloo — a failed test means a full refund. Questions? info@eccasion.com